Terms of service

  • Operator: Jost Metallverarbeitung GmbH
  • Address: Am Wehr, 35649 Bischoffen, Germany
  • Commercial register number: HRB 9467
  • Email: info@primepi.store

Agreement

  • These Terms govern access to primepi.store and purchases made through the website.
  • By using the website or placing an order, customers agree to these Terms.
  • Mandatory consumer-protection rights remain unaffected.

Customer Responsibilities

  • Provide complete and accurate order, billing, and delivery information.
  • Use the website only for lawful purposes.
  • Do not attempt unauthorized access or interfere with website operation.
  • Do not upload malicious code or use the store for fraudulent transactions.
  • Do not copy or exploit website content without authorization.

Product Information

  • Product descriptions, images, specifications, and availability are presented with reasonable care.
  • Minor differences may occur because of screen settings, lighting, manufacturing tolerances, or product variations.
  • We may correct obvious errors, update listings, limit quantities, or discontinue products where permitted by law.

Orders and Acceptance

  • Submitting an order is an offer to purchase the selected products.
  • An automated order receipt confirms that the order was received but does not necessarily constitute acceptance.
  • A contract is formed when the order is expressly accepted, dispatched, or otherwise confirmed.
  • If an order cannot be accepted, the customer will be informed and any payment collected for the affected order will be refunded.

Prices and Payment

  • The product price, applicable taxes, delivery charges, and final total are displayed before checkout is completed.
  • Customers must complete payment using one of the available payment methods.
  • Payment providers may apply their own terms and privacy policies.

Delivery

  • Orders are generally expected to arrive within 3 to 12 days after dispatch.
  • Delivery may be affected by carrier delays, customs, public holidays, incorrect addresses, product availability, or circumstances outside reasonable control.
  • Further delivery provisions are set out in the Shipping Policy.

Returns and Defects

  • Voluntary returns are handled under the Return and Refund Policy.
  • Statutory withdrawal, warranty, and conformity rights remain available where applicable.
  • A customer’s statutory rights are not lost merely because the voluntary return period has ended.

Intellectual Property

  • Text, images, logos, graphics, layouts, and software on the website are owned by or licensed to Jost Metallverarbeitung GmbH unless stated otherwise.
  • Website use does not transfer ownership of intellectual-property rights.
  • Reproduction, distribution, modification, or commercial use requires permission unless legally permitted.

Third-Party Services

  • The store may use third-party payment, delivery, hosting, analytics, or communication services.
  • Such providers may have separate terms and privacy notices.
  • We are not responsible for external websites that we do not control, subject to mandatory law.

Liability

  • Nothing in these Terms excludes liability that cannot legally be excluded.
  • Liability remains unrestricted for intentional misconduct, gross negligence, injury to life, body or health, and mandatory product-liability obligations.
  • Where legally permitted, liability for slight negligence is limited to foreseeable loss arising from a material contractual obligation.

Governing Law

  • German law applies, subject to mandatory consumer protections in the customer’s country of habitual residence.
  • Consumers retain any mandatory jurisdictional rights granted by applicable law.

Changes

  • Updated Terms apply to future use and future orders.
  • Changes do not retroactively modify an order already accepted unless required by law.
  • Questions may be sent to info@primepi.store.